Right of withdrawal
Under Article. DL 206/2005. if the customer is a consumer - so an individual - has the right to terminate the purchase contract for any reason, without explanation and without any penalty. This right must be exercised within 14 working days of receipt of goods.
To make the withdrawal must send a registered letter (return receipt requested) or telegram with the request signed in Software License Dadasystem and when the return is accepted will receive the information for returning the goods and for full refund.
The material Reso must be undamaged and complete the original packaging, manuals and any attachments.
The Return of Digital Software / Production Key sent by ESD, then via email, IS CANCELLED
So to recap, the return will not be accepted in these cases:
The law also excludes the right of withdrawal for the following materials: